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Tech Tip: Workflow 8.3—Coming Soon!

We are excited to announce that Workflow 8.3 is nearing release. This version of Workflow has a multitude of new features and functionality to help you streamline your business processes.

Note: Since this is a preview, the details and appearances of certain elements may change between now and the final release.

Some highlights to look forward to are:

  • More than 30 new activities, including activities that can interact with PDF forms, external databases and digital signatures.

Enterprise Integration

  • The ability to schedule starting rules that let you run your workflows on a timer without a starting event.
  • A new Common Searches Pane that lets you quickly run pre-configured searches for workflow instances. Plus, workflow instances now display information about conditions, tokens and activities.
  • Workflow Statistics Reports that let you see information about your workflows (like the average time it took for a workflow to run or how many workflow instances are currently running) in a table or a chart.

Workflow Statistics Chart Stack columns

  • A redesigned Workflow Designer that is more friendly and intuitive. For example, you can organize your workflows and starting rules in the Rule Manager with folders and a new search feature.
  • A complete Integrated Development Environment to use with the scripting activities.
  • An extensive Workflow Administration Console that lets you monitor and interact with your workflows. The Console also has a variety of advanced performance options to ensure that Workflow takes full advantage of your system’s resources.

Besides all the new features, we created a Workflow Migration Utility that lets you seamlessly convert your Workflow 8.0 starting rules and workflows to their Workflow 8.3 equivalents, without interrupting your current processes.

Migration Utility

Laserfiche Salutes Nineteen Customers Named as Top Digital Cities

Laserfiche is proud to announce that 19 of its customers have been named among the most advanced U.S. digital cities by e.Republic’s Center for Digital Government and Digital Communities Program!

The Center’s 2011 Digital Cities Survey determined the winners based on how effectively the municipalities used technology to create operating efficiencies and realize strategic objectives. Nearly half of the recognized cities rely on Laserfiche to improve customer service while reducing costs.

Our customers won high marks in each of the four population categories listed by the survey. We applaud our state and local government users for their achievements:


• City of Corpus Christi, TX
• City of Fort Worth, TX
City of Long Beach, CA
City of Riverside, CA
• City of Virginia Beach, VA


City of Alexandria, VA
• City of Augusta, GA
• City of Hollywood, FL
• City of Hampton, VA
• City of Chesapeake, VA
• City of Chula Vista, CA


• City of Lynchburg, VA
• City of Pueblo, CO
• City of Simi Valley, CA
• City of Roanoke, VA
• City of Westminster, CO
• City of Independence, MO
City of Santa Monica, CA


• City of Danville, VA

Want to learn how ECM technology can improve your municipality? Attend the “Document Management 101 for State and Local Government” Webinar on Thursday, November 17th at 8:00 A.M. PT.

The Laserfiche Solution Exchange Provides Resources Straight from Our Customers

If you want hands-on examples of how other organizations set up, roll out and optimize their Laserfiche systems, we’re excited to announce the Laserfiche Solution Exchange, a place for users to share their expertise and gain inspiration from real-world Laserfiche implementations.

Content includes:

  • Implementation tips and technical best practices from Laserfiche users.
  • Images of customer Workflows, folder structures and integration tools.
  • Code scripts geared toward users without programming backgrounds.
  • Guidelines for using Laserfiche in common scenarios and processes.

Visit the site today!

Got something cool to share with the community? This email address is being protected from spambots. You need JavaScript enabled to view it., Manager of Marketing Communications, with a brief summary of your initiative.

Conference Early-Bird Registration Ends November 18

November 18 is the last day to take advantage of early-bird registration for Empower 2012!

If you’re planning to attend the Conference on January 25-27 in Anaheim, be sure to register by the end of the day this Friday to save $200 on registration. You’ll also receive a free CPP course when you register.

house of bluesThe cost to attend is $595 for the first attendee and $395 for each additional attendee. After this week, the cost rises to $795 for the first attendee and $595 for each additional attendee.

In addition to training and networking opportunities, conference attendees will also be treated to a night of music and fun with “Rio—Tribute to Duran Duran and DJ PFM” at The House of Blues® in Downtown Disney!

Register now to save on this once-a-year opportunity!

Don’t Miss Out on Free Avante Licenses!

Remember that from now until December 30, 2011, you can get an unlimited number of free Laserfiche Avante licenses through our Buy Five, Get One Free promotion.

Guidelines that apply:

  • The promotion applies to both Avante upgrades for existing customers and new purchases for first-time buyers.
  • New customers purchasing Web Access or Audit Trail and existing customers who use Web Access or Audit Trail in their systems will receive free software costs for Web Access and Audit Trail with their free licenses.
  • All customers must purchase full-price LSAP coverage for new licenses.

This promotion is open to both domestic and international customers. Contact your VAR or account manager today!

Easy Tips for Upgrading to Laserfiche Rio

If you missed the first broadcast of the “Upgrading to Laserfiche Rio ECM” Webinar, catch it again on November 17 at 9:00 A.M. PT!
The Webinar outlines the benefits gained by upgrading, instructions for managing the conversion from Team/United products and technical requirements for the upgrade process, such as:

  • How to receive credit from previous Laserfiche purchases toward the Rio upgrade?
  • What licenses are needed?
  • What are the best practices for upgrading?

Administrators will particularly benefit from the Webinar’s takeaway resources, but all are welcome to attend.

Sign up today!

New White Paper Highlights Business Value Gains for RIA Firms

It’s no secret that the highly regulatory nature of Registered Investment Advisor (RIA) firms leads to paper-heavy processes and compliance rules. A new white paper demonstrates how RIAs can generate higher revenue, decrease compliance risk and add greater business value by investing in ECM systems.

Using benchmark data from recent industry studies prepared by Nexus Strategy, Moss Adams and the 2011 InvestmentNews RIA Technology Study, the ROI for RIAs white paper calculates how RIA firms using ECM technologies can increase profitability by 64.1% to 125.6%.

The paper provides best practices implemented by successful firms and real-world examples to outline significant ECM benefits, including:

  • Reduced paper storage costs.
  • Automation of back-office processes for increased efficiency.
  • Integration with CRM software for increased productivity.
  • Simplified compliance.

Download the guide today!

New Webinar Outlines ECM Benefits for Medical Groups

With stringent HIPAA requirements, a proliferation of Meaningful Use criteria and changing reimbursement models to contend with, implementing an enterprise content management (ECM) system has taken a backseat at many medical groups and practices. However, more and more practice administrators are looking to ECM software as a cost-effective and compliant way to increase efficiency across the organization.

A new healthcare-focused Webinar breaks down how ECM systems enhance Electronic Health Records (EHR) systems, improve efficiency and ensure compliance without raising costs.

Attend “Why Do We Need ECM If We Have EHR? Introduction To ECM For Medical Groups and Practices” on November 17 on 8:30 am to learn how ECM can help your medical group:

  • Complement EHR initiatives by linking scanned paper charts to structured patient records.
  • Redact EOBs to safeguard PHI when submitting claims to secondary payers.
  • Simplify accounts payable processing.
  • Streamline the credentialing process.
  • Automate contract management.

Sign up today.

Learn the Basics of Enterprise Deployments in New IDC Webinar

The new Webinar “Putting the E in ECM: Enterprise Vision and Strategy” outlines the socio-technical system of people, processes, information and technology that shapes the success of enterprise deployments.

In this 50-minute Webinar, IDC’s Melissa Webster, Program Vice President, Content and Digital Media Technologies, will describe how to bring enterprise vision and strategy to ECM. You’ll learn:

  • The definition of enterprise—and why it matters.
  • How to define the scope and drivers of an enterprise deployment.
  • Recommendations and best practices for enterprise deployment of ECM technology.

CIOs, IT directors and other Executives will particularly benefit from this Webinar. Help your organization easily implement enterprise-wide technologies by watching this Webinar on-demand now.

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